Who we are

The Weekend Dash operates a travel discovery and micro-trip planning platform focused on short breaks across Australia. We act as a controller of personal information collected through the Site for our own business purposes (for example, responding to enquiries and operating accounts). Where we arrange travel services with third-party operators, those suppliers may also handle your information under their own privacy policies.

For privacy questions, access or correction requests, or complaints, contact us through the Contact page or email privacy@theweekenddash.com. We aim to acknowledge substantive enquiries within five business days.

Information we collect

Depending on how you interact with the Site, we may collect the following types of information:

  • Identity and contact details — such as your name, email address, phone number, or postal address when you create an account, submit a booking enquiry, subscribe to communications, or correspond with us.
  • Booking and travel preferences — such as preferred destinations, dates, party size, accessibility needs, or dietary notes you choose to provide so we can tailor recommendations or coordinate services.
  • Technical and usage data — such as IP address (which may indicate approximate region), browser type and version, device identifiers, pages viewed, referring URLs, and timestamps. This helps us maintain security, fix errors, and understand aggregate usage patterns.
  • Cookie and similar technologies — as described in our Cookie Policy, including consent records where required.
  • Payment-related metadata — where payments are processed, we may receive limited transaction references from payment partners. We do not store full card numbers on our servers; card data is handled by PCI-DSS compliant processors where applicable.

How we use your information

We use personal information only where we have a lawful basis to do so under Australian law, including where:

  • it is reasonably necessary to provide the Site, process enquiries, and deliver requested services;
  • you have consented (for example, to marketing emails or non-essential cookies);
  • we have a legitimate interest that is not overridden by your privacy interests (for example, securing the Site or improving content quality); or
  • we are required or permitted by law.

Typical uses include: operating user accounts and wishlists; sending transactional messages (booking confirmations, service updates); personalising content where you have opted in; measuring campaign effectiveness in aggregated form; detecting fraud or abuse; and training staff on de-identified datasets where appropriate.

Disclosure and overseas recipients

We may share personal information with trusted service providers who assist us — for example, cloud hosting, email delivery, customer support tools, analytics (where consented), and payment gateways. Those providers may be located in Australia or overseas. Where APP 8 applies, we take reasonable steps to ensure overseas recipients handle information in accordance with the APPs, unless an exception applies.

We may also disclose information if required by law, court order, or government request, or to protect the rights, property, or safety of our users, the public, or The Weekend Dash. We do not sell your personal information to data brokers.

Retention

We retain personal information only for as long as needed for the purposes described in this policy, including to meet legal, accounting, or reporting requirements. When information is no longer required, we take reasonable steps to de-identify or securely destroy it, subject to archival backups that roll off on a fixed cycle.

Security

We implement administrative, technical, and physical safeguards appropriate to the sensitivity of the information we hold. These include access controls, encryption in transit (HTTPS), monitoring for suspicious activity, and staff training. No online service can be guaranteed 100% secure; if you believe your interaction with us has been compromised, please contact us immediately using the details above.

Your rights

Under the APPs, you may request access to the personal information we hold about you and ask us to correct inaccurate, out-of-date, incomplete, or misleading information. You may also make a complaint about our handling of your personal information. We will respond within a reasonable period (typically 30 days for access requests, unless an extension applies). If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Marketing

If you opt in to marketing, we may send you newsletters or promotional material about trips and offers. You may withdraw consent at any time using the unsubscribe link in emails or by contacting us. Even if you opt out of marketing, we may still send essential service messages relating to safety, legal notices, or your bookings.

Automated processing

We may use automated tools to rank or recommend itineraries based on your stated preferences and browsing behaviour. These tools do not produce legal or similarly significant effects without human review where that would be required by law. You may ask us for more information about how a recommendation was generated.

Children

The Site is not directed at children under 16 years of age, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected information from a child, please contact us and we will take steps to delete it promptly where appropriate.

Third-party links

The Site may contain links to external websites, booking engines, or social networks. This policy does not apply to those third parties. We encourage you to read their privacy statements before providing personal information.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in law, technology, or our business. When we make material changes, we will update the “Last updated” date below and, where appropriate, provide a more prominent notice on the Site or by email. Continued use of the Site after changes take effect constitutes your acceptance of the revised policy, to the extent permitted by law.

Last updated: 28 April 2026